Privacy Policy

This Privacy Policy outlines how we collect, store, use, share, and protect your personal data when you access or use ink pro cares.com (referred to as the “Website”). It also describes your rights and choices regarding your personal data. We encourage you to read this policy thoroughly before using our Website.

“GDPR” refers to the General Data Protection Regulation (EU) 2016/679, which governs the protection of individuals’ personal data within the European Union.

“EEA” stands for the European Economic Area, which includes all current EU Member States and the countries within the EEA.

“Process” means to collect, store, use, and disclose personal data.

Please review Ink Pro Cares Terms of Use & Service for further details about terms that are not explicitly defined in this Privacy Policy.

1. Personal data controller

The entity responsible for your personal data is Geek Care Global, located in Quebec, Canada.

2. Categories of Personal Data We Collect

We collect personal data in two primary ways:

  1. Data you provide directly to us.
  2. Data we collect automatically through your use of our Website.

2.1 Data You Provide Us

When you create an account, register, or use our Website, you may provide personal data including:

  • Profile data: Name, email address, phone number, username, date of birth, and other demographic details such as gender, age, and photographs.
  • Content you upload: Voice, images, or other personal content.
  • Feedback or inquiries: Data provided when you contact us with questions or issues.

2.2. Data We Collect Automatically

We also automatically collect data when you access our Website, including:

  • Cookies and Similar Technologies: Cookies track your Website usage and help us improve your experience. You can control cookies via your browser settings.
  • Device and Browser Data: Information about your device, including IP address, location, device model, operating system, and browser type.
  • Transaction Data: If you make a purchase, we collect limited payment-related information such as transaction amount, date, time, and payment method type, but not full credit card details

3. How We Use Your Personal Data

We process your personal data for the following purposes:

  • Provide Our Services: Facilitate your use of the Website, authenticate your identity, and resolve technical issues.
  • Research and Analysis: Improve the Website by analyzing usage patterns, feedback, and performance to enhance your user experience.
  • Customization: Tailor the Website and content to your preferences, including promotions and offers.
  • Transaction Processing: Handle payments through third-party processors for paid services.
  • Identity Verification: Verify user identity and conduct background checks (for Experts).
  • Marketing Communications: Send marketing emails or notifications about new features, promotions, and events. You can opt-out anytime.
  • Customer Support: Communicate regarding your service inquiries, order status, or other customer service needs.
  • Security and Fraud Prevention: Detect, prevent, and address fraudulent activity and other violations of our Terms of Use.

4. Legal Basis for Processing Personal Data (EEA Users Only)

For EEA users, we process personal data based on the following legal grounds:

  • Consent: You provide data when you register, create a profile, or contact us for support.
  • Contractual Necessity: To fulfill our agreement with you, including providing services, processing payments, and offering support.
  • Legitimate Interests: To analyze usage data, improve our Website, send marketing communications, and prevent fraud.
  • Legal Obligations: To comply with applicable laws, including responding to law enforcement requests.

5. California Consumer Privacy Act (CCPA)

This section applies to residents of California, USA. Under the CCPA, you have the right to:

  • Request details on the personal data we collect and how it is used.
  • Request deletion of your personal data.
  • Opt-out of any “sales” of your personal data (Note: We do not sell your personal data).
  • Not be discriminated against for exercising your rights.

6. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Even after you delete your profile, we may retain some data to meet legal or transactional obligations.

7. Sharing Your Personal Data

We may share your personal data with third parties for the following purposes:

  • Service Providers: Cloud storage providers, data analytics services, payment processors, and other partners that help operate our Website.
  • Law Enforcement and Public Authorities: We may disclose personal data to comply with legal obligations, protect our rights, or respond to requests from authorities.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

8. International data transfers

We may transfer your personal data to countries outside your country of residence, including countries that may not have equivalent data protection laws. In such cases, we use safeguards like Standard Contractual Clauses or rely on international frameworks such as the EU-U.S. Privacy Shield to ensure your data remains protected.

9. Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify you via our Website or other available means. Your continued use of the Website after any such changes signifies your acceptance of the revised policy.

10. Age limitation

We do not knowingly collect personal data from individuals under 18 years old. If you believe that someone under 18 has provided us with personal data, please contact us immediately at support@Ink Pro Cares

11. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access and Correction: You can access and update the personal data in your profile at any time.
  • Deletion: You may request the deletion of your personal data by contacting support@Ink Pro Cares.
  • Object to Processing: You can restrict or object to our use of your data by submitting a request to support@Ink Pro Cares.
  • Complaints: If you believe we have violated your data rights, you may lodge a complaint with the relevant data protection authority.
  • Data Portability: You may request to receive your personal data in a machine-readable format at support@Ink Pro Cares.

12. "Do Not Track" Requests

Our Website does not respond to “Do Not Track” signals. For details on how third-party services we use handle such requests, please refer to their privacy policies.

13. Translations

If this Privacy Policy is translated, the English version prevails in the event of any discrepancies.

14. Contact us

For any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@Ink Pro Cares

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